State Farm® Insurance Agent Melanie Villeneuve
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Linda Rivest
October 4, 2024
5
out of
5
rating by Linda Rivest
"I have been working with Melanie Villeneuve for a few years now and I'm extremely pleased. Dale is always so helpful. And I have saved a lot of money since I work with them."
bradwiebe
October 4, 2024
5
out of
5
rating by bradwiebe
"great service and they really looked after my claim asap."
Kenneth Stein
October 3, 2024
5
out of
5
rating by Kenneth Stein
"I have had the pleasure of dealing with Melanie for a number of years. She is friendly, efficient, and knowledgeable. Thanks to you and your team, Melanie, for your consistently excellent service."
Guru PJ
October 1, 2024
5
out of
5
rating by Guru PJ
"This is the best Agency. The Agents are Very helpful, accessible and supportive. The roadside service is superior. Forget about triple A. The lock out,towing ,jump start or anything I have used it for at most anytime they have showed up really fast."
We responded:
" Thank you for your amazing 5-star review! We're thrilled to hear that you find our agency to be the best. We appreciate your kind words about our helpful, accessible, and supportive agents. It's fantastic to know that our roadside service has been superior and that we have been able to assist you quickly with lockouts, towing, jump starts, and more. We're honored to have you as a valued customer and look forward to continuing to provide exceptional service. Thank you for choosing us over triple A!"
J V
September 23, 2024
5
out of
5
rating by J V
"I've been with my insurance agent, Melanie for over 10 years now, and I can confidently say she is the best in the business. Always on top of everything, incredibly professional, and consistently quick to respond to any questions or concerns I have. Her knowledge of the industry is outstanding, and she goes above and beyond to ensure that everything is handled smoothly. I wouldn’t trust anyone else with my insurance needs. Highly recommended!!"
We responded:
"Thanks JV! We truly appreciate your kind words. We’re committed to providing professional, knowledgeable service and being accessible whenever you need us. It’s an honor to be part of this wonderful local community, and your support means a lot to us. We’re always here for you and ready to assist with anything you need. Thanks again for choosing us!"
Ken adobestorage
September 21, 2024
5
out of
5
rating by Ken adobestorage
"It is easy to talk to Dayle at State Farm. It seems she always answers the phone in 2-3 rings and helps with all my insurance needs immediately. It's a pleasure to do business with her and Melanie."
We responded:
"Thank you Ken! We're thrilled to hear that you find it easy to talk to Dayle at State Farm. We appreciate your kind words about her prompt assistance with all your insurance needs. It's a pleasure to do business with you and we're honored to have you as a valued customer. Thank you for your fantastic 5-star review on Google! If there's anything else we can assist you with, please don't hesitate to reach out. Thank you for choosing our agency."
Brenda Eyford
September 20, 2024
5
out of
5
rating by Brenda Eyford
"Thank you Melanie for taking such good care of our car insurance needs. Your knowledge and patience helped speed the process of getting our insurance so easy, thank you again."
We responded:
"Thank you Brenda! I’m really glad I could make the process of getting your car insurance smooth and easy. It’s always my goal to provide the best possible service, and I’m happy to hear my knowledge and patience helped along the way. If you ever need anything else, please don’t hesitate to reach out. I’m always here to help!"
Ann Gillespie
September 20, 2024
5
out of
5
rating by Ann Gillespie
"We want to thank and highlight the excellent service and advice we get from Dayle Gomez at Mel’s office. I have recommended this office to my mother and brother, so now it’s a family affair."
We responded:
"Ann, thank you for your amazing 5-star review on Google! We're thrilled to hear about the excellent service and advice you've received from Dayle Gomez at Mel's office. Your trust and recommendation mean a lot to us. We're honored to serve you and your family, and we're committed to providing exceptional service to all. If there's anything else we can do, please let us know. Thanks again for choosing our agency."
Cynthia Minnihan
September 20, 2024
5
out of
5
rating by Cynthia Minnihan
"Melanie and her team are very professional and always available to address questions and concerns. I highly recommend Melanie Villeneuve -STATE FARM insurance agent."
We responded:
"Thank you, Cindy, for your 5-Star review! I'm grateful to hear that you've had a positive experience with me and my Team. We pride ourselves on being a local accessible Agency, offering personalized service without the hassle of 800 numbers or complicated phone systems. Being available to address your questions and concerns and provide professional, knowledgeable advice is our top priority. Your recommendation means a great deal to us, and we look forward to continuing to serve you in a 5-Star way for many more years to come!"
Angel W
September 14, 2024
5
out of
5
rating by Angel W
"I have been with State Farm Melanie Villeneuve Agency for the past 14 years, and through all the ups and downs of life, Melanie Villeneuve has been an incredible agent, always taking care of me. My life has been anything but ordinary, making me the poster child for needing reliable insurance. Over the years, I've had more than a few claims, and Melanie has been there every step of the way—always professional, responsive, and genuinely caring. Her expertise and dedication have made the process seamless, no matter the situation. I’m grateful to have an agent like Melanie who always has my back and makes sure I’m covered. I highly recommend her to anyone looking for a dependable, trustworthy insurance agent."
We responded:
"Thank you so much for your heartfelt review! We truly appreciate your trust and loyalty over the past 14 years. It's been a privilege to support you through all of life’s twists and turns, and we’re glad to know that Melanie's dedication and care have made a difference. Your kind words about her professionalism and commitment mean the world to us. We're proud to have you as part of our State Farm family and look forward to continuing to provide the reliable service you deserve. Thank you for recommending us!"
Andrea Nassimbene
September 13, 2024
5
out of
5
rating by Andrea Nassimbene
"I’ve been with the office of Melanie Villeneuve for several years. She and her office staff, Dayle Gomez, go above and beyond at all times. Having been a SF agent in a former life, I’m familiar with many SF agents and how different agents run their agencies. I couldn’t be more pleased. They are exceptionally knowledgeable. If I could give them a higher rating I definitely would."
We responded:
"Thank you so much for your kind words! We truly appreciate your trust and loyalty over the years. Coming from someone with your background and experience, your praise means the world to us. Melanie, Dayle, and the entire team are dedicated to providing top-notch service and ensuring that all of our clients feel well taken care of. We’re thrilled to hear that you've been so pleased with our efforts, and we look forward to continuing to serve you. If you ever need anything, don’t hesitate to reach out!"
Sandra Bougere
July 26, 2024
5
out of
5
rating by Sandra Bougere
"Cannot express the quality and immediate response from Dale! Claim number, Towing, Rental car all done in 40 minutes! A car accident is traumatic enough !!! But you made something awful into an aspiring and stress free for this 78 yr lady! Accolades for job well done!!!!!! 🙏🙏🙏"
We responded:
"Thank you so much for sharing your experience! I'm so glad that Dayle was able to assist you quickly and efficiently during such a stressful time. It means a lot to us to know that we could help make the situation easier for you. Your kind words and accolades are greatly appreciated and I'll be sure to pass them along to Dayle. If you ever need anything in the future, we're here for you! Take care!!"
Susan Myers
July 12, 2024
5
out of
5
rating by Susan Myers
"Friendly and fast service!"
We responded:
"Thank you for your kind words! We're thrilled to hear that you found our service friendly and fast. It's always our goal to provide a positive experience for our policyholders and we're glad we could meet your expectations. If you ever need anything else, we're here to help!"
Lynn Stith
February 13, 2024
5
out of
5
rating by Lynn Stith
"I recently had the pleasure of working with Melanie Villeneuve with State Farm insurance and I must say my experience with her was outstanding. I found her on the Internet and she is fantastic. I am someone who can find the whole insurance process a bit daunting and Melanie made the whole process seamless and stress free. Melanie is professional, efficient and patiently answered all of my questions and in the end I was pleased with the rate she gave me . I am new to this area and feel very lucky to have found Melanie and would highly suggest using her."
We responded:
"Thanks for the 5 Star Review Lynn, I value and appreciate your feedback! Your review helps others within our community make informed decisions about their insurance needs and the ability to find reliable coverage and friendly customer service. Thanks again for your time and trust!!"
Axel Jonsson
September 14, 2023
5
out of
5
rating by Axel Jonsson
"Only positive to say about Melanie and her team! Melanie treats you with respect, kindness and makes State Farm as a whole stand out among its competitors. If you consider State Farm, Melanie is your agent. Clean and peaceful office atmosphere."
We responded:
"Thanks for your feedback Axel! Your wonderful 5-star review brightened my day! My team and I truly appreciate your kind words. It means a lot to us that you feel respected and valued, and we’re so happy to hear that we stand out in your eyes. We strive to provide not only excellent service but also a welcoming and peaceful office environment. We’re always here to help!"
Joel Hach
April 26, 2023
5
out of
5
rating by Joel Hach
"Melanie and Dayle are the best. More than willing to help. Very friendly and courteous throughout my 30+ years of doing business with State Farm. Thank you"
We responded:
"Thank you Joel! We are honored to have you as a policy holder!"
mor sadan
April 1, 2023
5
out of
5
rating by mor sadan
"Dayle and Melanie are very professional and the attitude is very friendly and very pleasant. Dayle and Melanie provided the best insurance solutions for me. I highly recommend all the services provided by Dayle and Melanie and by this agency of State Farm Insurance company."
We responded:
"Hi Mor! We appreciate the fantastic review and we are glad we could be of service. If you have any further needs or questions, please reach out!"
D. B. Demiraiakian
February 23, 2023
5
out of
5
rating by D. B. Demiraiakian
"She was great!!! Even after all my crazy stories, she was still laughing, although, I think I left her in shock when I abruptly had to leave upon getting a call of a Coyote in my house. She is awesome, with a wonderful sense of humor."
We responded:
"Thanks for your 5-Star Google review! I'm thrilled that you were satisfied with my service. Your feedback is appreciated, and I hope to be of help again in the future."
Annette Michael
October 21, 2022
5
out of
5
rating by Annette Michael
"Very easy to deal with, professional and accessible!"
We responded:
"Thank you Annette for your 5 Star review and we are glad we could be of service. If you have any further needs or questions, please reach out!"
Kevin Hayward
September 30, 2022
5
out of
5
rating by Kevin Hayward
"Melanie and her team are extremely professional and responsive. Highly recommend for your auto, home, and life insurance needs!"
We responded:
"Thank you for your business and feedback, Kevin. If any of your friends or family need help, please let them know about us! "
Ron Habijanac
July 24, 2022
5
out of
5
rating by Ron Habijanac
"Really happy and pleased to have Dale Gomez from State Farm handle our home, car, scheduled items plus EQ insurance needs. First class, professional, and well priced."
We responded:
"Hi Ron, we always enjoy reading reviews such as this one. It let’s us know we are making customers happy and doing something right! Please let us know if there is anything else you need."
Jesse Romero
May 26, 2022
5
out of
5
rating by Jesse Romero
"Dayle Gomez was a great help with our new home insurance. We also bundled car insurance and got a better deal. It was very easy and seamless to change insurance carriers. Dayle was professional, helpful and very pleasant to work with. Thank you, Jesse Romero"
We responded:
"Thanks Jesse, we appreciate your business and value your feedback. If there is anything else we can do for you please let us know!"
Robert Kennedy
April 14, 2022
5
out of
5
rating by Robert Kennedy
"My partner who does business with State Farm suggested that I talk with them a bout coverage on a home I own in Desert Falls.My current policy with one of SF peers matures next month. The quote they gave me for renewing was off the wall.Thru SF agents I was able to get the exact same coverage I had at a cost saving of 30%Service was quick and professional.Highly recommend to all the Palm Desert Office of State Farm."
We responded:
"Robert, thanks so much for your kind review! We are glad we were able to help you save money on your home insurance. We are very grateful you chose to go with our State Farm office. We really appreciate your wonderful feedback and look forward to working with you again soon!"
Linda Hill
April 14, 2022
5
out of
5
rating by Linda Hill
"Melanie Villeneuve from State Farm made our renewal of insurance so easy. She reviewed everything and made sure we had the coverage we needed. She was so efficient and professional. It was a pleasure seeing her at State Farm!"
We responded:
"Wow! Thank you Linda. We’re so glad we made your experience a great one and thank you for recommending us in your review. We look forward to working with you again soon!"
Shelley Page
April 13, 2022
5
out of
5
rating by Shelley Page
"We are new customers and contacted Melanie's office for assistance in security a policy for a new vacation home purchase. A friendly and helpful agent (Dayle) phoned me back right away, and we had a great discussion. She explained all the terms and options very clearly and was able to come up with an initial quote that we fine tuned and subsequently purchased. My husband and I feel confident that this was a great choice."
We responded:
"Thank you for sharing your experience with our office and Dayle is so glad to hear about it! Please let us know if there is anything else we can work on for you!"